Free Worldwide Shipping

Bird’s Hanging Star-Shaped Toy

22 reviews
100% of buyers enjoyed this product! 1 orders
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  • Item Type: Chewing Toy
  • Material: Acrylic+Wood
  • Size: 22 x 13 x 3 cm

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of troopaws (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://troopaws.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

22 reviews
100% of buyers enjoyed this product!
5 stars
(15)
4 stars
(7)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
James M.
verifed buyer
15 Oct 2019

is even cooler than i expected

Jennifer R.
verifed buyer
14 Oct 2019

absolutely true to the picture. my sibling is happier than ever :-)

Kelly Y.
verifed buyer
13 Oct 2019

For any kind of a budget is just the perfect opportunity to get a farily good item that is totally worth is money

Rachel L.
verifed buyer
12 Oct 2019

The store was very friendly and professional!! The was all exactly as described, the quality was excellent! Shipping was very fast! I highly recommend this shop, I will definitely buy again! Thank you so much!

Oliver H.
verifed buyer
12 Oct 2019

I am very happy with the store. My was delivered before the date. Good deal!

Rachel L.
verifed buyer
11 Oct 2019

Love the . Thank you very much!!

Tyler G.
verifed buyer
10 Oct 2019

Super, very nice item... Fast delivery.

Sophie C.
verifed buyer
9 Oct 2019

the quality is fine, and the store is a great. recommend this

Matthew M.
verifed buyer
8 Oct 2019

That's the best offer in this category! awesome

Kevin W.
verifed buyer
5 Oct 2019

The best thing about this item is its undeniably high quality

Veronica B.
verifed buyer
3 Oct 2019

was pleasantly surprised with the order

Liam S.
verifed buyer
1 Oct 2019

That's a brand new , and the quality is more than high

Charles M.
verifed buyer
1 Oct 2019

[word exactly as described! Thanks.

Tyler G.
verifed buyer
29 Sep 2019

I really appreciate customer service, thanks for answering all my questions! Item arrived as I was promised! Thanks so much!

Amber C.
verifed buyer
26 Sep 2019

really happy with the , recommend this store!

Matthew J.
verifed buyer
25 Sep 2019

Good quality material. Product arrived within estimated time. Thanks!

Robert W.
verifed buyer
25 Sep 2019

My product received, thank you.

David M.
verifed buyer
24 Sep 2019

The arrived faster than the expected and well packed. Overall quality is good. I'm satisfied with my purchase and store work.

Thomas H.
verifed buyer
22 Sep 2019

even for a small budget is a well-reasoned, useful and pleasant buy. i wasn't disappointed, just the opposite

Michelle S.
verifed buyer
21 Sep 2019

Purchases like this are remembered for quite a long time. Happy with the deal, will come again in no time at all

Sofia W.
verifed buyer
18 Sep 2019

perfect ! recommend!

William P.
verifed buyer
18 Sep 2019

super quality! thanks for !

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