Free Worldwide Shipping

Warm Hoodie for Cats

24 reviews
100% of buyers enjoyed this product! 4 orders
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  • Item Type: Clothes
  • Material: Cotton, Polyester
  • Features: Pet Clothes, Cat Clothes, Kitty Clothes, Breathable Clothes, Comfortable Clothes

Size Info: 

Size (cm) Neck Girth Chest Girth Back Length
XS 16 24-28 21
S 20 28-33 28
M 24 33-38 31
L 28 38-43 36

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of troopaws (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://troopaws.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

24 reviews
100% of buyers enjoyed this product!
5 stars
(14)
4 stars
(10)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
Harry F.
verifed buyer
12 Oct 2019

I loooove it!! It has some small problems but it's still perfectly fine! Thank you so much for such great !!

Matthew M.
verifed buyer
12 Oct 2019

looks exactly like the pic, no worries!

Kelly Y.
verifed buyer
7 Oct 2019

Very cool product. 10 out 10!!

Kevin H.
verifed buyer
7 Oct 2019

I had a lot of question about quality and delivery and store was really helpful. Thank you so much!

Charles M.
verifed buyer
6 Oct 2019

For any budget is a good choice

Brian D.
verifed buyer
6 Oct 2019

reviews indicate it's a fairly good item. totally agree, i am happy with the purchase

Aaron P.
verifed buyer
5 Oct 2019

Resonably priced item with a nice quality. Check out the webstore!

Tyler G.
verifed buyer
5 Oct 2019

wonderful deal

Jeremy P.
verifed buyer
4 Oct 2019

I guess the seller has kindly set the cheapest price for . And the quality is more than great!

Robert H.
verifed buyer
3 Oct 2019

quality super! true to description.

Amber C.
verifed buyer
2 Oct 2019

Thanks a lot!! All is OK!

Laura K.
verifed buyer
1 Oct 2019

Everything is good. Store is very attentive :) Thank you!

Thomas H.
verifed buyer
1 Oct 2019

using this for a couple of days already. just as described!

Derek S.
verifed buyer
28 Sep 2019

Gorgeous quality!

Robert H.
verifed buyer
27 Sep 2019

looks great!

Melissa M.
verifed buyer
25 Sep 2019

Fabulous ! The store was quick with communication. It's a perfect choice. A+!

Veronica B.
verifed buyer
24 Sep 2019

That's the only wtore where i found a new

Sofia W.
verifed buyer
24 Sep 2019

my second order in this store :) thanks for great service! is amazing!

Matthew M.
verifed buyer
23 Sep 2019

My product arrived in time. Thanks!

Amber W.
verifed buyer
21 Sep 2019

My product arrived in time. Thanks!

Rachel L.
verifed buyer
21 Sep 2019

full adorableness! I acquired it for my dad's peers envisaging how content they will be, and it literally makes a cute handsel. in truth it is even better than the photograph. It is just adorable and makes a cool obtainment - the quality is great for the price. I will most likely order a second one, and can without hesitation recommend it to anyone.

Maria W.
verifed buyer
20 Sep 2019

liked the material. it's awesome!

Oliver H.
verifed buyer
20 Sep 2019

Reasonably priced like this are quite rare to find. I appreciate the store hard work and effort

Michelle T.
verifed buyer
18 Sep 2019

Gorgeous quality!

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